Hapyify | your little help can make someone happy

At, we are dedicated to providing exceptional support to ensure a seamless experience for all our users. Whether you are a project creator, backer, or just curious about our platform, our support team is here to assist you every step of the way. Below, you'll find information on how to get the help you need and answers to common questions.
How to Contact Us
Email Support
For any inquiries, issues, or feedback, you can reach our support team via email. We aim to respond to all inquiries within 24 hours.
Live Chat
Our live chat support is available Monday through Friday, from 9 AM to 5 PM (EST). Click on the chat icon located at the bottom right corner of our website to start a conversation with one of our support agents.
Help Center
Our comprehensive Help Center is available 24/7 and offers detailed articles and FAQs to help you navigate and use our platform effectively.
Common Support Topics
For Project Creators
1. How do I create a project on Hapyify? To create a project, log in to your account and click on "Start a Project." Follow the prompts to fill in your project details, set your funding goal, and upload any necessary media. Once completed, submit your project for review.
2. What fees does Hapyify charge? Hapyify charges a small platform fee on the funds raised. For detailed information on our fee structure.
3. How do I promote my project? Promoting your project is crucial for success. Use social media, email newsletters, and engage with your community to spread the word. Hapyify also offers promotional tools to help you reach a wider audience.
For Backers
1. How do I back a project? To back a project, browse the available projects and click on the one you are interested in. Select the pledge amount and any associated rewards, then follow the prompts to complete your pledge.
2. What happens if a project I backed doesn’t reach its funding goal? If a project does not reach its funding goal, no funds will be collected from your pledge. You will receive a notification, and the pledge will be canceled automatically.
3. How can I track the progress of a project I backed? You can track the progress of any project you backed by logging into your account and visiting the "My Pledges" section. Here, you will find updates and communication from the project creator.
General Questions
1. How do I reset my password? If you need to reset your password, click on the "Forgot Password" link on the login page and follow the instructions to reset your password via email.
2. How do I delete my Hapyify account? To delete your account, please contact our support team at Note that deleting your account will remove all your data from our platform.
3. How can I report a problem or provide feedback? We value your feedback and are committed to resolving any issues. You can report a problem or provide feedback by contacting us at or using the feedback form in our Help Center.
Community Guidelines
We strive to maintain a positive and respectful community.